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NATIONAL LAND AGENCY 8 ARDENNE ROAD KINGSTON 10 JAMAICA
Thursday, April 11, 2002
Dear Customer,
In an effort to provide a more efficient service and to ensure the validity of transactions being processed, the National Land Agency will institute a number of changes at its Land Titles Division with effect from the 10th April 2002 when the offices are reopened.
These changes are as follows:
- The original stamped Agreement for Sale and the original Transfer Tax Certificate are to be submitted when Instruments of Transfer are being lodged. The Agreement for Sale will be returned immediately to the customer but the original Transfer Tax Certificate will be retained and held with the Instrument of Transfer. This decision has been taken after consultation with the Stamp Duty and Transfer Tax Division in an effort to verify the payment of Transfer Tax and Stamp Duty.
- Rejected transactions will be returned with a new requisition form. This form must be returned when the documents are being relodged. This will ensure that the transactions are dealt with in a timely manner. Documents that are presented for relodgement without the form will not be accepted.
- Customers will be able to use the computers provided in the Search Area to locate titles. In the first month, while the system is being tested, the searches will be free. However, you will still be required to pay for any copies of documents requested. During this period, we ask that you let us have your comments about the effectiveness of the computer searches.
- There will be a cashier in the search area, dedicated to collection of fees for searches. In addition, customers will now be required to fill out the search request form and pay their fees before going to the search desk. This will result in speedier processing of search requests.
- Customers requesting searches of original documents will be required to present valid identification and will be asked to sign to receive the documents and to return them. Any person who signs for a document and does not return it to the search desk will be held responsible if it is lost or damaged.
- To ensure speedier assessment and payment of fees, the Document Lodgement Form attached is to be completed and submitted by you with your transactions.
- As of 10th April 2002 the NLA Website will be used as one of the media to communicate with you. All forms used in the Land Titles Division will be available on-line.
The address of the website is: www.nla.gov.jm
We thank you for your continued support as the Agency makes every effort to provide a speedy and efficient service.
Yours faithfully, Elizabeth A. Stair (Mrs) Chief Executive Officer
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