Government of JamaicaGovernment of Jamaica
Job Description: 

Applications are invited from suitably qualified candidates to fill the following position within the INFORMATION & COMMUNICATION TECHNOLOGY DIVISION, at the National Land Agency.


This position reports to the Manager, Information Services.

Job Purpose

To improve internal processes through software implementation, diagnostic and maintenance strategies.


Key Outputs

  • Objectives implemented
  • Reports developed
  • Application developed
  • Application availability maintained
  • Writing and testing of specifications coordinated
  • Technologies recommended and solutions designed
  • Technical plans developed
  • Procedural manuals developed
  • Configurations tested


Key Responsibility Areas:

Management/Administrative Responsibilities

  • Assists with the design and delivery of technical training programmes
  • Makes recommendations on matters relating to data management and conversion

Technical /Professional Responsibilities

  • Assists in assigned  information systems projects from planning through to implementation and adoption
  • Assists in the development and maintenance of manuals, procedures and other documentation required for the operations of the support team
  • Assists in developing tactical plans that support agency-wide strategies for application integration and business data relationships
  • Recommends commercially available information technologies or designs customized solutions to satisfy business needs
  • Assists with projects and initiatives with a focus on meeting strategic  business objectives
  • Coordinates with business unit and technical staff on the defining, writing and testing of technical and functional specifications
  • Resolves end-user problems or issues regarding business applications and provides application administrative support
  • Coordinates the installation of application patches, releases and enhancements on development, test, disaster recovery and production systems
  • Participate in the review of existing procedures and updates as is necessary to improve the effectiveness of the operations
  • Develops documents and maintains procedures for production and quality control of system data
  • Develops user-friendly tools that aids in the management of data

Other Responsibilities

  • Keeps abreast of trends and developments in information technology and recommends their incorporation where appropriate
  • Performs other related duties assigned from time to time by the Supervisor/Manager.


Performance Indicators

  • Activity status reports are complete, accurate and submitted on time
  • All technical and user documents are current
  • Proper installation and maintenance of all application updates and patches
  • Applications designed and developed are in keeping with established standards
  • Maintenance of business process workflows
  • End-users have confidence when using the applications
  • Maintenance of user and technical manuals
  • User issues and problems are dealt with quickly and satisfactorily
  • Deployed systems are evaluated and tested


Required Competencies/Skills

The post-holder will be able to demonstrate:

  • Excellent interpersonal customer relationship skills
  • Strong technical documentation, problem solving and analytical skills
  • Good communication skills
  • Good planning and organizing skills
  • Ability to thrive in a team-based environment
  • Ability to establish business requirements documents as well as testing plans and training plans and materials
  • Software programming skills ideally in various languages
  • Use of software development standards, structured development environments and methodologies
  • Knowledge of service oriented architecture concepts, reporting tools and standard programming environments
  • Working knowledge of Microsoft Office Tools
  • Understanding of business processes
  • Excellent business modeling skills
  • Ability to conduct structured interviews to gather process and system information
  • Strong data modeling skills
  • Specific working experience in a MS Visual Studio development environment


Minimum required Education and experience

  • Undergraduate degree in Computer Studies or equivalent qualification from a recognized tertiary institution
  • At least two (2) years’ experience in IT Administration, design and maintenance.
  • Experience and knowledge of current reporting tools


Remuneration Package:  - Salary Range: $1,968,434.00 - $2,113,747.00 p.a.

Commuted Upkeep: $597,048.00 p.a (If you own a motor vehicle)


A letter of Application accompanied by a Résumé should be submitted no later than November 2, 2022 to for the attention of:

The Director, Human Resource Management & Development

National Land Agency

35 Hope Road

Kingston 10

We appreciate all responses but only short-listed applicants will be contacted.


Land Registration and Conveyancing Workshop starts October 4, 2022

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For general information about our services, please contact us at:

  • asknla @
  • +876.750.5263
  • +876.946.5263
  • 8 Ardenne Road Kingston 10